PRIVACY POLICY
Last updated: 1 October 2026
This Privacy Policy explains how Blanco Jewellery (“Blanco Jewellery”, “we”, “us” or “our”) collects, uses, stores and shares personal data when you visit our website, place an order, contact us or otherwise interact with our services.
Blanco Jewellery is operated by Mauro Ribeiro, an individual seller established in Brazil.
We are committed to respecting your privacy and handling your personal data responsibly.
1. Who We Are
We are committed to respecting your privacy and handling your personal data responsibly.
Blanco Jewellery
Operated by Mauro Ribeiro
Rua Prof. Altina Maynard Araújo, 374
Parque São Domingos
São Paulo – SP, 05125-040
Brazil
Email: support@blancojewellry.com
Our website is intended primarily for customers located in the United Kingdom.
2. Personal Data We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal data:
Identity and contact information
This may include your name, billing address, delivery address, email address and telephone number.
Order and transaction information
This may include information about products you purchase, order value, delivery details, transaction status, refunds and other information relating to your orders.
Payment information
Payments may be processed by third-party payment providers such as Stripe. We do not generally receive or store your complete payment card details. Payment providers process payment information according to their own privacy and security practices.
Technical and usage information
This may include your IP address, device and browser information, website interactions, referring pages, approximate location derived from technical information and other information generated when you use our website.
Marketing and advertising information
Where applicable, this may include information about your marketing preferences and interactions with advertisements or marketing campaigns.
Communications
We may collect information that you provide when you contact us, including enquiries, support requests, complaints, feedback and correspondence.
3. How We Collect Personal Data
We may collect personal data:
• directly from you when you place an order, contact us or provide information through our website;
• automatically through cookies and similar technologies, subject to applicable consent requirements;
• from payment, fulfilment, delivery and other service providers where necessary to operate our business; and
• from advertising and analytics providers where permitted by law and, where required, with your consent.
4. How We Use Your Personal Data
We may use personal data to:
• process and fulfil your orders;
• process payments and refunds;
• arrange delivery of your purchases;
• communicate with you about your orders;
• provide customer support;
• respond to enquiries, complaints and requests;
• operate, secure and improve our website and services;
• prevent or investigate fraud, misuse and security incidents;
• maintain business, tax and transaction records;
• comply with legal and regulatory obligations;
• understand website performance and customer interactions; and
• carry out advertising and marketing activities where permitted by law and, where required, with your consent.
5. Lawful Bases for Processing
Where UK data protection law applies, we rely on one or more lawful bases depending on the purpose of the processing.
These may include:
Contract – where processing is necessary to take steps at your request before entering into a contract or to perform our contract with you, such as processing and delivering your order.
Legal obligation – where we need to process information to comply with applicable legal requirements.
Legitimate interests – where processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests.
Consent – where we ask for your permission, including for certain cookies, advertising technologies or marketing activities where consent is required.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Payments
Payments on our website may be processed through Stripe and other payment functionality provided or supported through our e-commerce platform.
Payment providers may collect and process information necessary to authorise and complete transactions, prevent fraud and comply with their legal obligations.
We do not generally store complete credit or debit card details ourselves.
7. Order Fulfilment and Delivery
We may share information necessary to fulfil and deliver your order with fulfilment partners, suppliers, logistics providers and delivery companies.
This may include your name, delivery address, telephone number, email address and relevant order information where necessary for fulfilment, delivery, tracking or customer support.
We only intend to share information that is reasonably necessary for these purposes.
8. Website Platform and Service Providers
Our website is operated using Wix.
We may use third-party service providers to support functions such as website hosting, e-commerce, payments, order fulfilment, delivery, customer reviews, analytics, advertising, security and customer support.
These providers may process personal data on our behalf or, in some circumstances, as independent controllers according to their own privacy practices and legal obligations.
9. Meta Pixel and Advertising Technologies
Our website may use the Meta Pixel and related Meta advertising technologies to measure advertising performance, understand interactions with our website and support advertising activities.
Depending on your consent choices and the technologies involved, information about your interactions with our website may be processed in connection with Meta advertising services.
Non-essential advertising technologies controlled through our cookie consent system are not intended to operate before the required consent has been provided.
You can manage applicable non-essential cookie and advertising preferences through the privacy or cookie settings available on our website.
10. Cookies and Similar Technologies
We use cookies and similar technologies for purposes including essential website functionality, remembering certain preferences, optional website features, analytics and advertising.
Where consent is legally required, non-essential technologies are intended to operate only after the appropriate consent has been provided.
We use Usercentrics as our consent management platform to provide our cookie banner and manage visitor choices regarding non-essential cookies and similar technologies.
You can review or change your choices through the privacy settings available on our website.
For more information, please see our Cookie Policy.
11. Customer Reviews
Our website may use Fera Reviews to provide customer review functionality.
Where this service involves cookies or similar technologies that require consent, their operation may depend on the preferences selected through our consent management system.
If you submit a review or otherwise interact with review functionality, relevant information may be processed to provide and manage that service.
12. Who We May Share Personal Data With
Where necessary and appropriate, we may share personal data with:
• Wix and website service providers;
• payment providers such as Stripe;
• fulfilment partners and suppliers;
• logistics and delivery providers;
• customer support and review service providers;
• analytics, advertising and marketing providers, subject to applicable consent requirements;
• professional advisers where reasonably necessary;
• public authorities, regulators or law enforcement where required by law; and
• other parties where necessary to establish, exercise or defend legal claims or protect our rights.
We do not sell personal data in the ordinary meaning of selling customer information for money.
13. International Data Transfers
Because Blanco Jewellery is operated from Brazil and uses service providers and fulfilment partners that may operate in different countries, your personal data may be processed outside the United Kingdom.
Where applicable data protection law requires safeguards for an international transfer, we or the relevant service provider will rely on an appropriate lawful transfer mechanism or other permitted safeguard.
The protections and mechanisms applicable to a particular transfer may depend on the service provider, destination and circumstances of the processing.
You may contact us at support@blancojewellry.com if you would like further information about safeguards relevant to your personal data.
14. How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil orders, provide customer support, maintain appropriate business and transaction records, resolve disputes and comply with legal, accounting or regulatory requirements.
Different categories of information may be retained for different periods depending on their purpose and applicable requirements.
When personal data is no longer reasonably required, we may delete, anonymise or otherwise securely dispose of it as appropriate.
15. Data Security
We take reasonable organisational and technical measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
16. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights relating to your personal data, including the right to:
• request access to personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing;
• request portability of certain personal data;
• withdraw consent where processing is based on consent; and
• lodge a complaint with an applicable data protection authority.
These rights are not absolute and may be subject to legal conditions, exemptions or limitations.
To exercise a relevant right, please contact us at support@blancojewellry.com. We may need to request reasonable information to verify your identity before responding to certain requests.
YOUR RIGHT TO OBJECT
Where we process your personal data on the basis of legitimate interests, you may have the right to object to that processing.
You also have the right to object to the use of your personal data for direct marketing purposes.
To exercise this right, please contact us at support@blancojewellry.com.
17. Marketing Communications
Where we send electronic marketing that requires your consent, we will seek the appropriate permission.
You may unsubscribe from marketing communications using the unsubscribe option provided in the relevant communication or by contacting us.
Transactional or service communications relating to an order, payment, delivery, security matter or customer service request are not necessarily marketing communications and may still be sent where appropriate.
WITHDRAWING YOUR CONSENT
Where we rely on your consent, you may withdraw that consent at any time.
For cookies and similar technologies, you can change your choices using the privacy or cookie settings available on our website.
For marketing communications, you may use the unsubscribe option provided in the relevant communication or contact us at support@blancojewellry.com.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
18. Automated Decision-Making and Profiling
Some advertising, analytics, fraud prevention or service providers may use automated technologies to analyse interactions, detect patterns or support the delivery and measurement of advertising.
We do not intend to make decisions producing legal or similarly significant effects on you solely through automated processing unless appropriate safeguards and a lawful basis are in place.
19. Children’s Privacy
Our website and products are not specifically directed at children, and we do not knowingly seek to collect personal data from children for marketing purposes.
If you believe that a child has provided personal data to us inappropriately, please contact us so that we can review the situation.
20. Third-Party Websites and Services
Our website may contain links to third-party websites or use services operated by third parties.
We are not responsible for the privacy practices of independent third parties. We encourage you to review the relevant privacy information provided by those organisations.
21. Complaints
If you have concerns about how we handle your personal data, please contact us first at support@blancojewellry.com so that we can review your concern.
Where UK data protection law applies, you may also have the right to complain to the UK Information Commissioner’s Office (ICO).
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers, technologies or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this policy.
Where appropriate or legally required, we may provide additional notice of material changes.
23. Contact Us
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Blanco Jewellery
Operated by Mauro Ribeiro
Rua Prof. Altina Maynard Araújo, 374
Parque São Domingos
São Paulo – SP, 05125-040
Brazil
Email: support@blancojewellry.com